Glendevon Energy are members of the Renewable Energy Consumer Code (RECC), Membership Number 67321. Click here to view the code [https://www.recc.org.uk/scheme/consumer-code]. 

RECC are a certified ‘Alternative Dispute Resolution (ADR) for Consumer Disputes’ body. ADR is an easier, quicker and more cost effect way to resolve complaints should they arise.  In the unlikely event of a dispute arsing around the installation of a small scale renewable energy system that cannot be resolved through our complaints handling procedure, disputes can be escalated to RECC for mediation. Please see https://www.recc.org.uk/consumers/how-to-complain for further details.

In the event of any disputes Glendevon Energy are committed addressing and responding to any issues swiftly and constructively – for a copy of our Complaints Procedure please email us [installs@glendevonenergy.co.uk].